Terms & Condition

By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions.

Please read them carefully before placing an order or using our services.

1. Overview

Papilio Candles offers handcrafted home fragrance products including candles, wax melts, room sprays, and fragrance bundles. All products are made in small batches to ensure quality and uniqueness.

2. Product Descriptions

We strive to accurately describe each product and scent. However, due to the handmade nature, slight variations in color, texture, and packaging may occur. Fragrance descriptions are subjective and may vary from person to person.

3. Pricing and Payment

All prices are listed in your local currency and are subject to change without notice. Payment is required at checkout through secure payment gateways. We accept major credit/debit cards and other listed payment methods.

4. Order Processing

Orders are processed within 3–5 business days of the order placement. During peak times or for custom orders, there may be slight delays. You will receive an email confirmation once your order is shipped.

5. Returns & Refunds

Due to the nature of our products, we do not accept returns on used items. However, if your order arrives damaged or incorrect, please contact us within 7 days for a resolution. Proof of issue may be required. Contact: orders.papiliocandles@gmail.com

6. Intellectual Property

All content on this site, including product designs, logos, and text, is the property of Papilio Candles. Unauthorized use or duplication is prohibited.

7. Limitation of Liability

Papilio Candles shall not be liable for any indirect or incidental damages resulting from the use of our products or website. Always follow product safety instructions.